Terms of Service

1. Acceptance of Terms

By accessing or using the Restoration Masters website (the "Site") or engaging our restoration and cleaning services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site or our services. These Terms apply to all visitors, customers, and others who access the Site.

2. About Our Services

Restoration Masters is a licensed California general building contractor (CSLB Class B) providing emergency and non-emergency restoration, water damage mitigation, fire and smoke damage restoration, mold remediation, biohazard cleanup, and related services to residential and commercial clients on the California Central Coast. Service availability, pricing, and scope are determined on a job-by-job basis.

3. Use of the Website

You agree to use the Site only for lawful purposes and in a manner that does not:

• Infringe any applicable local, state, national, or international law or regulation.
• Transmit any unsolicited or unauthorized advertising or promotional material.
• Attempt to gain unauthorized access to any part of the Site or its related systems.
• Interfere with or disrupt the integrity or performance of the Site.
• Introduce any viruses, Trojan horses, worms, or other malicious code.

4. Service Estimates and Quotes

Any estimates or quotes provided through the Site, over the phone, or by email are preliminary and subject to on-site inspection. Final pricing depends on the scope and severity of damage, materials required, and conditions discovered during work. We will provide written authorization to proceed before beginning work that exceeds any agreed threshold.

5. Insurance Coordination

When you authorize us to work directly with your insurance carrier, we act as your representative in coordinating documentation and scope of work. You remain responsible for your policy's deductible and any amounts not covered by your insurer. We make no guarantee regarding insurance claim outcomes.

6. Intellectual Property

All content on this Site — including text, graphics, logos, images, and software — is the property of Restoration Masters or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Disclaimer of Warranties

The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

Our restoration services are warranted as described in any written service agreement executed between Restoration Masters and the customer. No other warranty is implied.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Restoration Masters shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or our services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these Terms or your use of the Site shall not exceed the amount you paid us for services in the preceding twelve months.

9. Indemnification

You agree to indemnify, defend, and hold harmless Restoration Masters and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your violation of these Terms or your use of the Site.

10. Third-Party Links

The Site may contain links to third-party websites for your convenience. We do not endorse, control, or assume responsibility for the content or practices of any third-party sites. Accessing those sites is at your own risk.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California without regard to its conflict-of-law provisions. Any dispute arising from these Terms or our services shall be resolved first through good-faith negotiation, and then through binding arbitration in Santa Barbara County, California, under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. We will post the updated Terms on this page with a revised date. Your continued use of the Site after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

13. Contact Us

If you have questions about these Terms of Service, please contact us: